Privacy Policy
Fire n Grind Mobile Roastery (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Who we are
Fire n Grind Mobile Roastery is a small-batch coffee roaster based in Gilbert, Arizona, operating at firengrind.com.
Information we collect
We collect information you provide directly when you place an order, sign up for our email list, or contact us:
- Order information: name, email, phone number, billing address, shipping address, and the items you purchase
- Payment information: processed securely by Stripe — we do not store credit card numbers on our servers
- Communications: any messages you send to us at hello@firengrind.com, orders@firengrind.com, or tommy@firengrind.com
- Email subscriptions: if you opt in to our mailing list, we collect your email address
- Website usage: standard analytics like pages visited, browser type, and IP address — collected automatically when you visit firengrind.com
How we use your information
- To process and fulfill your coffee orders
- To communicate with you about your orders, shipping updates, and customer service
- To send marketing emails if you’ve opted in (you can unsubscribe any time)
- To improve our website, products, and services
- To comply with legal obligations like tax reporting
Who we share your information with
We share information only with service providers who help us operate the business:
- Stripe for payment processing
- USPS and other shipping carriers for delivery
- Klaviyo for email marketing (only if you opt in)
- Our website host (KnownHost) for technical infrastructure
- Government agencies when required for tax reporting or by law
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and tracking
Our website uses cookies for basic functionality, shopping cart state, and analytics. You can disable cookies in your browser settings, though some site features may not work properly without them.
Your rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal record-keeping requirements)
- Unsubscribe from marketing emails at any time
- Opt out of cookies via your browser settings
To exercise these rights, email us at hello@firengrind.com.
California residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information we collect and to request deletion. Email hello@firengrind.com to exercise these rights.
Data security
We use industry-standard security practices including SSL encryption for our website and tokenization for payment processing. No system is 100% secure, but we work to protect your information.
Children’s privacy
Our services are not directed to anyone under 13. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our website after changes means you accept the updated policy.
Contact us
Questions about this policy? Email us at hello@firengrind.com or call 602-430-9129.
Fire n Grind Mobile Roastery · Gilbert, Arizona